FAQ

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How can we help you

Have your own questions? Give us a call 888-345-0084.

Will Everywhere Accept Empire Coverage?

We are accepted at all dealerships & repair shops nationwide.

How do I file a claim?

One can bring their vehicle into any dealership or repair shop. They will then diagnose the vehicle and contact us where we take care of everything from then on out.

Are parts & labor included in my service plan?

All labor and parts are included under our protection plans.

Is there a deductible?

Your chosen protection plan will determine this. We provide deductible-based and deductible-free plans. Give us a call if you’d like to put up the ideal protection package for you.

What does vehicle coverage do?

You save money with a vehicle coverage plan. You can therefore drive your out-of-coverage vehicle with confidence. This assurance will guarantee that you can save thousands.

Do I need a vehicle inspection?

If your car is in good working order the day you buy your protection package, you won’t need an examination.

What does my coverage pay for?

The components, labor, and roadside assistance for any covered repair are covered by Empire Auto Protection plans.

Can my plan be moved to another vehicle/owner?

Yes! To find out how to transfer your coverage to a new car or owner, call and talk to one of our specialists.

When can my coverage be used?

Coverage begins after the 30 day waiting period, the policy will be in effect.

Is there 24/7 coverage?

Yes! Anytime you need roadside assistance, give us a call, and one of our representatives will come to your aid right away.