April blowout sale 50% Off
Plans Starting at $69 a Month
How can we help you
Have your own questions? Give us a call 888-345-0084.
Will Everywhere Accept Empire Coverage?
We are accepted at all dealerships & repair shops nationwide.
How do I file a claim?
One can bring their vehicle into any dealership or repair shop. They will then diagnose the vehicle and contact us where we take care of everything from then on out.
Are parts & labor included in my service plan?
All labor and parts are included under our protection plans.
Is there a deductible?
Your chosen protection plan will determine this. We provide deductible-based and deductible-free plans. Give us a call if you’d like to put up the ideal protection package for you.
What does vehicle coverage do?
You save money with a vehicle coverage plan. You can therefore drive your out-of-coverage vehicle with confidence. This assurance will guarantee that you can save thousands.
Do I need a vehicle inspection?
If your car is in good working order the day you buy your protection package, you won’t need an examination.
What does my coverage pay for?
The components, labor, and roadside assistance for any covered repair are covered by Empire Auto Protection plans.
Can my plan be moved to another vehicle/owner?
Yes! To find out how to transfer your coverage to a new car or owner, call and talk to one of our specialists.
When can my coverage be used?
Coverage begins after the 30 day waiting period, the policy will be in effect.
Is there 24/7 coverage?
Yes! Anytime you need roadside assistance, give us a call, and one of our representatives will come to your aid right away.
How much does an extended warranty cost?
Plans start at $69/month for most vehicles. Your exact price depends on your vehicle’s age, mileage, and coverage level. Call us for a free custom quote.
Is an extended car warranty worth it?
For most drivers whose factory warranty has expired, yes — a single major repair like a transmission or engine can cost $3,000-$8,000 out of pocket, while a plan costs a small fraction of that.
Can I cancel my coverage?
Yes. You can cancel your coverage at any time. Contact our team and we’ll walk you through the cancellation process.
What vehicles qualify for coverage?
We cover vehicles of any age as long as they’re in good working order at time of enrollment. Give us a call to confirm your vehicle’s eligibility.
Is this insurance or a warranty?
Our plans are vehicle service contracts — not auto insurance. They cover mechanical breakdowns and repair costs that standard insurance does not.
Can I use any repair shop?
Yes. Take your vehicle to any licensed dealership or repair shop nationwide.
What does the plan not cover?
Typical exclusions include routine maintenance, cosmetic issues, wear-and-tear items like brake pads and tires, and pre-existing conditions. Your contract has the full list.
Do you cover electric vehicles and hybrids?
Yes, depending on the coverage plan you obtain. Our EV Platinum plan is built specifically for Tesla and other EVs.
How fast is claim approval?
Most claims are approved within a few hours once the repair shop diagnoses the issue. Our claims team is reachable 24/7 at 1-888-345-0084.
What’s the difference between your plans?
Silver covers major mechanical components. Supreme adds steering and lock-out. Platinum is the most comprehensive — adding ABS, A/C, fuel, turbo, and high-tech electronics. EV Platinum is designed for Tesla and other electric vehicles.